| ❖ | How do I withhold Member Contributions from payroll? |
| ❖ | I submitted a Membership Application with incorrect information, how do I correct this? |
| ❖ | How do I switch a Member's LOPFI-covered status? |
| ❖ | How do I enter a Membership Application? |
| ❖ | Can a Member be enrolled for LOPFI-coverage as Paid and Volunteer at multiple locations and/or the same location? |
| ❖ | Is there a probationary period for a LOPFI-covered Member? |
| ❖ | Who can be a Member of LOPFI? |
| ❖ | When is the monthly e-Payment due to LOPFI? |
| ❖ | When is the monthly Payroll Report available and due? |
| ❖ | How does my location adopt LOPFI coverage? |
| ❖ | How do I see everyone currently being reported as a LOPFI-covered Member? |
| ❖ | What is reportable pay? |
| ❖ | Where do I find Employer contribution rates for budgeting purposes? |
| ❖ | I have changed my email address, how do I log in? |
| ❖ | I am a retiree, where can I obtain verification of my benefits? |
| ❖ | I am a retiree, where can I see/change my tax withholding information? |
| ❖ | I am a retiree, where can I see/change my bank information? |
| ❖ | How can I see my benefit estimates? |
| ❖ | Where can I find my Member contributions? |
| ❖ | How do I correct Wage Discrepancies? |
| ❖ | How do I complete a Correct Employee report? |
| ❖ | Where is the submit button for e-Payment? |
| ❖ | How do I complete a Correct Period report? |
| ❖ | How do I update our location's contact and user information? |
| ❖ | Who can update our location's contact information? |
| ❖ | When should our location's contact information be updated? |
| ❖ | How do I view/print reports? |
| ❖ | How do I terminate a Member? |
| ❖ | Where can I find my service dates and totals? |
| ❖ | What is the number of pay periods box? |
| ❖ | I received an error/warning, what should I do? |
| ❖ | I have forgotten my password, how can I login? |
| ❖ | When I view the Membership Application section, it reflects Members who are inactive with the department? |
| ❖ | What is a duty and non-duty disability? |
| ❖ | Can I have child support deducted from my monthly benefit payment? |
| ❖ | Will Social Security affect my LOPFI benefit? |
| ❖ | Once I am retired, will I get a cost of living adjustment (COLA)? |
| ❖ | How do I receive monthly benefit payments? |
| ❖ | How often do I receive a benefit payment? |
| ❖ | Can I use out-of-state service time? |
| ❖ | Can I purchase service credit to apply towards retirement? |
| ❖ | Will I earn service credit if I am on active military duty? |
| ❖ | How are my disability benefits calculated? |
| ❖ | I am a beneficiary, how do I apply for benefits? |
| ❖ | I am getting divorced, can I withdrawal my member contributions to pay an ex-spouse their portion? |
| ❖ | What happens if I get a divorce? |
| ❖ | How do I apply for disability retirement? |
| ❖ | Can I use service credit earned under another Arkansas retirement system toward my LOPFI service credit? |
| ❖ | How long before I receive my first benefit payment? |
| ❖ | What happens if I die before I retire? |
| ❖ | Can I work for two (2) or more LOPFI-covered departments simultaneously? |
| ❖ | What is vesting? |
| ❖ | How do I apply for retirement or enroll in DROP? |
| ❖ | Can I view my reportable wages? |
| ❖ | How do I change my beneficiary and personal information? |
| ❖ | How do I access my Member Portal? |
| ❖ | What is LOPFI’s Member Portal? |
| ❖ | Can I return to a LOPFI-covered employment after I retire? |
| ❖ | What is the Deferred Retirement Option Plan (DROP)? |
| ❖ | How is my Final Average Pay (FAP) calculated? |
| ❖ | How much will my benefit be when I retire? |
| ❖ | I have forgotten my password, how can I login? |
| ❖ | When am I eligible for retirement? |
| ❖ | Can I contribute additional money into LOPFI? |
| ❖ | What happens to employer contributions? |
| ❖ | Can I get a loan from my Member contributions? |
| ❖ | Can I get a refund of my Member contributions? |
| ❖ | Do I earn interest on my Member contributions? |
| ❖ | How do I obtain a copy of my 1099-R? |