| ❖ | Administration: How do I withhold Member Contributions from payroll? |
| ❖ | Membership: I submitted a Membership Application with incorrect information, how do I correct this? |
| ❖ | Membership: How do I switch a Member's LOPFI-covered status? |
| ❖ | Membership: How do I enter a Membership Application? |
| ❖ | Membership: Can a Member be enrolled for LOPFI-coverage as Paid and Volunteer at multiple locations and/or the same location? |
| ❖ | Membership: Is there a probationary period for a LOPFI-covered Member? |
| ❖ | Membership: Who can be a Member of LOPFI? |
| ❖ | Administration: When is money due to LOPFI? |
| ❖ | Administration: When is the monthly Payroll Report available and due? |
| ❖ | Administration: How does my location adopt LOPFI coverage? |
| ❖ | Membership: How do I see who all is currently being reported as a LOPFI-covered Member? |
| ❖ | Administration: What is reportable pay? |
| ❖ | Administration: Where do I find Employer contribution rates for budgeting purposes? |
| ❖ | Administration: I have changed my email address, how do I log in? |
| ❖ | I am a retiree, where can I obtain verification of my benefits? |
| ❖ | I am a retiree, where can I see/change my tax withholding information? |
| ❖ | I am a retiree, where can I see/change my bank information? |
| ❖ | How can I see my benefit estimates? |
| ❖ | Where can I find my Member contributions? |
| ❖ | Reporting: How do I correct Wage Discrepancies? |
| ❖ | Corrections: How do I complete a Correct Employee? |
| ❖ | e-Payment: Where is the submit button for e-Payment? |
| ❖ | Corrections: How do I complete a Correct Period? |
| ❖ | Contacts: How do I update our location's contact and user information? |
| ❖ | Contacts: Who can update our location's contact information? |
| ❖ | Contacts: When should our location's contact information be updated? |
| ❖ | Reporting: How do I view/print reports? |
| ❖ | Reporting: How do I terminate a Member? |
| ❖ | Reporting: How do I proceed with Warnings? |
| ❖ | Where can I find my service dates and totals? |
| ❖ | Reporting: When is money due to LOPFI? |
| ❖ | Reporting: When is the monthly Payroll Report available and due? |
| ❖ | Reporting: What is the number of pay periods box? |
| ❖ | Reporting: I received an error/warning, what should I do? |
| ❖ | Reporting: I have changed my email address, how do I log in? |
| ❖ | Reporting: I have forgotten my password, how can I login? |
| ❖ | Membership: When I view the Membership Application section, it does not reflect the current roster/Member list. |
| ❖ | Membership: Why do I see inactive Members under the Membership Application section? |
| ❖ | What is a duty and non-duty disability? |
| ❖ | Can I have child support deducted from my monthly benefit payment? |
| ❖ | Will my benefit decrease due to social security? Does social security covered employment with a non LOPFI-covered employer affect my LOPFI benefit? |
| ❖ | Once I am retired, will I get a cost of living raise? |
| ❖ | How do I receive monthly benefit payments? |
| ❖ | How often do I receive a benefit payment? |
| ❖ | Can I use out-of-state service time? |
| ❖ | Can I purchase service credit to apply towards retirement? |
| ❖ | Will I earn service credit if I am on active military duty? |
| ❖ | How are my disability benefits calculated? |
| ❖ | I am a beneficiary, how do I apply for benefits? |
| ❖ | I am getting divorced and I want to know if I can just pay my spouse their portion of my pension benefits by withdrawing that amount from my pension contributions? |
| ❖ | What happens if I get a divorce? |
| ❖ | How do I apply for disability retirement? |
| ❖ | Can I use service credit earned under another Arkansas retirement system toward my LOPFI service credit? |
| ❖ | How long before I receive my first benefit payment? |
| ❖ | What happens if I die before I retire? |
| ❖ | Can I work for two (2) or more LOPFI-covered departments simultaneously? |
| ❖ | What is vesting? |
| ❖ | How do I apply for retirement or enroll in DROP? |
| ❖ | Can I view my reportable wages? |
| ❖ | How do I change my beneficiary and personal information? |
| ❖ | How do I access my Member Portal? |
| ❖ | What is LOPFI’s Member Portal? |
| ❖ | Can I return to a LOPFI-covered employment after I retire? |
| ❖ | What is the Deferred Retirement Option Plan (DROP)? |
| ❖ | How is my Final Average Pay (FAP) calculated? |
| ❖ | How much will my benefit be when I retire? |
| ❖ | Administration: I have forgotten my password, how can I login? |
| ❖ | When am I eligible for retirement? |
| ❖ | Can I contribute additional money into LOPFI? |
| ❖ | What happens to employer contributions? |
| ❖ | Can I get a loan from my Member contributions? |
| ❖ | Can I get a refund of my Member contributions? |
| ❖ | Do I earn interest on my Member contributions? |
| ❖ | How do I find out the balance of my Member contributions? |
| ❖ | How do I obtain a copy of my 1099-R? |