Retirees must change their bank information through the Member Portal. In the Member Portal under the "Payment" tab, select Payment Summary. You may view/change your Direct Deposit information. Changes must be submitted to LOPFI by the 18th of the month for changes to be reflected on the next month’s benefit payment.
Click on the “Change Payment Method” button at the bottom of the screen to update your information. Select the green plus sign next to “Payment Method-Disbursements” to add new direct deposit information or edit the existing information.
To edit, select the green pencil next to the direct deposit information. To add new direct deposit information select the red X to the right of your direct deposit information to delete it.
Adding new information will give you the following fields:
“Payment Type” will always be “Direct Deposit”
Select the drop down box next to “Account Type” to select 'Checking' or 'Savings'
Enter the “Routing Number” and the “Account Number” and then “Confirm Account Number”
From the drop down box next to “Amount Type” to select “Balance”, “Flat Amount” or “Percent”.
*Note – If you want your full check to be deposited into this account, the “Amount Type” will be “Balance”
Select “Submit” under the question “Submit these Change to LOPFI?” in order to submit your change
Select “OK” when you receive the message asking “Are you sure you want to submit these changes to LOPFI?”
If the change was successfully submitted, you should receive a green checkmark stating “The change was successfully submitted to LOPFI”
*see MP Contact info change for instructions for editing/deleting pending changes